Shipping policy
Pre-Order Policy
Please note that pre-orders are non‑refundable. Pre-orders generally take 4 weeks to produce unless stated otherwise. Each pre-order is placed into production immediately, and associated costs are incurred upfront. As a result, we are unable to accept cancellations or offer refunds on pre-ordered items.
If a ready to ship item is ordered together with pre-order items, your entire order will be sent out once the pre-order items have completed production.
NetherlandsIf the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (Tomorrows Desire) at the customers expense. The expense includes shipping costs and any duty and tax the package may have incurred; this amount will be deducted from the total of the order to be refunded.
RETURNS
• Returns must be sent back within 14 days.
• Return costs are for your own account.
• All products must be unworn and unwashed.
• All products must have all original Tomorrows Desire tags attached and be sent back in the original packaging.
• Returns will be processed within 10 working days.
• Please note that it may take up to 3 days for a return to be approved after we receive it.